Member experience is at the core of the Cartwright administration service. Staffed entirely by specialists, all of whom have in-depth knowledge of their subject, our team respond assuredly and empathetically to all queries from members, no matter how unusual or complex.
Ongoing investment in people and technology underpins our service. State of the art pensions administration software enhances our technological capabilities and ongoing investment ensures our systems are future-proof but, for us, service always comes first and we ensure the human element remains the most vital ingredient in all that we do.
In these days of ever increasing legislative and financial pressures, Cartwright ensures that scheme administration is not an additional burden to trustees. Financial management, accounting and payroll services are all integrated within your administration team ensuring a fully joined up service which includes but is not limited to:
We are quality, not SLA, driven but are frequently told we deliver the best turnaround times in the industry; incorrect or missing data can be costly to the scheme, the trustees and the members, if your scheme is not administered by us but you would like help to identify any weaknesses in your data we can help.
"The switch to Cartwright went so smoothly, including the rectification of all the data. We now have so much more confidence in the records." Independent Trustee
To discuss your specific requirements with a member of our team, please start by sending us a brief message or, if your enquiry is more urgent, call our Head Office on 01252 894 883 and we will be put you in contact with the right person.